I’ve just checked-in to my hotel here in Dublin and had to share this…
I got a taxi out from the airport and had a surprisingly nice chat with the driver, considering we were discussing Brexit and Trump. We both felt a little helpless and both agreed that focusing on the sunshine was probably more productive, at least for today!
I realised when I got to my hotel that I was probably a little early to check-in and decided I’d only ask to leave my suitcase with them, so I could go for a walk by the sea (I’m staying in Dun Laoghaire, south of the City Centre).
But I was checked in by the nicest, friendliest Brazilian girl, with whom I had a great chat about coming back home, how London compares to São Paulo and what Dublin is like for a Brazilian.
We laughed, smiled and treated each other like humans. I got a free room upgrade, so I’m now in an executive room overlooking the sea.
However, the woman checking in to my right had come from the US and was pretty much berating the staff member who was trying to tell her that her room wasn’t ready. I thought that maybe if she’d started with a smile, or a ‘hello’, the encounter might have gone so differently.
But, no. As far as I know, she’s still waiting for her room and probably silently fuming at how she felt she was treated. Meanwhile, I’m in my room, admiring the sunny views over Dun Laoghaire pier, have unpacked and am planning a nice walk in the unexpected sun.
I’ll also be leaving an excellent online review of the hotel, in the hope it goes some way to cancel out the negative one she’s inevitably going to leave.